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About Our Privacy Practices
CalligraphyPets takes every precaution to protect your information.

We guarantee that when you communicate with us, your personal information, including your name, shipping address(es), email address, payment records and banking and credit accounts will be kept private and secure.

Although capturing registration information is necessary for fulfilling your order online, for your convenience, you may call us at (919) 271-0668 during business hours to place your order.

How We Use Your Information
  • Checkout. We ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment. We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses.

  • Email to CalligraphyPets. We ask for your name and email address, and for information to help us answer your question. If you have provided your email address to us only via phone or by sending us an email message, we may follow up on your question via email, but we will not send you email for marketing purposes. We do not share questions or comments provided with any other company, and we do not share or sell email addresses.

  • CalligraphyPets Mewsletter. We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we're sending you the type of email updates you requested. We do not share or sell email addresses.
 		Information we do not collect
When you visit our site, we do not collect your name, email address or any other personal information unless you provide it to us.

Information we do not share with others
CalligraphyPets does not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household. We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies. For both privacy and security purposes, all transactional information communicated between customers and Paypal is transmitted in an encrypted format, and all credit card information is stored in a highly secure computing environment. (See Paypal for details.)

 
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How we use email
After you place an order on our site, you will receive an email confirmation and, in most cases, an email with package tracking information.

We send the CalligraphyPets Mewsletter, our email update on sales and products, to subscribers. Unsubscribe instructions are included in each edition of the email.

If you provide your email address only via phone or in email to CalligraphyPets, we may send you email to follow up on your inquiry, but we will not use the address for marketing purposes.

We do not sell or share email addresses with other companies.

We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive.		 Links to other sites
Occasionally we provide links to other sites we think you will enjoy. These sites operate independently of CalligraphyPets and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Updates to our information practices
We're always looking for ways to improve our site's features and services - and to improve the way we communicate our information practices. As a result, this statement is updated from time to time. We encourage you to periodically review this page for the latest information on privacy practices at CalligraphyPets.

Note Regarding Children
CalligraphyPets does not knowingly collect any personal information from children.
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Privacy Policy